Ghost projects are real — and they will haunt you. A colleague told me recently he was still being pulled into meetings for a project that had officially wrapped two years ago . It started small — an innocent “quick question” about a system change. Then another request, this time about a process document no one could find. Before long, he was fielding budget queries, approving changes, and sitting in weekly calls for something that, on paper, was long since delivered. The project was done. But it had never really ended . And that’s the problem. Most organisations put huge energy into launching projects well and pushing through delivery milestones. But the close-out? Too often it’s an afterthought. The work just… fades. No clear finish. No celebration. No proper handover. No “we’re done here.” This is how you end up with the dreaded never-ending post-project support phase — the zombie project that quietly drains time, resources, and goodwill. Here’s the thing: how you finish matters ...
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